360-305-3275  360-734-5503

Billing Questions


Please contact our billing office at 360-305-3275 ext. 3 with all questions about your billing statement, balance, insurance, or authorizations.


Need to update your account with a new insurance plan?

Submit your new insurance information to us online through this link: Client Insurance Update Form (link opens in new tab)


Insurance Information

If you have one of the following insurances, we are considered an in-network provider and will bill your insurance directly.

  • Premera
  • Lifewise
  • Regence
  • HMA
  • Uniform
  • Kaiser Permanente
  • Blue Cross Blue Shield 
  • Molina (for ABA/EIBI services only)

If you have any other insurance, then you are responsible for full payment at the time of service. At the end of each visit, we will provide a visit statement that you may submit to your insurance company, and we recommend calling your insurance to see if they can reimburse you directly. 

We do not bill Molina or accept Medicaid coupons for Psychiatry & Psychotherapy services. If Medicaid/Molina/DSHS is your insurance carrier, then you are responsible for full payment at the time of service. 

Prior to your first appointment, please call your insurance company to make sure you understand what your insurance plan will cover and what charges will be your responsibility. 

Helpful questions to ask your insurance company:
  • Do I have mental and behavioral health benefits?
  • What is my deductible, and has it been met yet this year?
  • Am I responsible for a copay or co-insurance fee when I see a mental health provider?
  • Does my plan have any limits on the number of mental/behavioral health sessions I can have per year?
  • How much does my plan cover for an ‘out of network’ provider?
  • Is approval required from my primary care doctor?

Handout (opens in new tab): Understanding Your Insurance