Sendan Psychiatry & Psychotherapy

Mental and behavioral disorders among children and teens are very common. Just as with childhood physical illness, good treatment exists for most childhood mental and behavioral disorders.

 

Jump to Sections:

Where to Start

Scheduling Your Intake

Ongoing Treatment

Billing Information

 

Where to Start:

If you are interested in Psychiatry or Psychotherapy Services, please submit a Prospective Patient Inquiry by following this link:

Prospective Patient Inquiry Form

One we receive your inquiry, we will add you to the waitlists for any services you have requested. Our office may reach out to you for more information and to answer any questions you may have for us.

 

Next Steps:

When you are nearing the top of the waitlist, our scheduling team will reach out and ask you to complete our intake paperwork. These forms can be filled out electronically by following this link:

Sendan New Patient Forms

For a printable version of these forms, please click on this link:

Sendan New Patient Forms (printable)

These forms ask a lot of questions and will take longer to complete than your initial prospective patient inquiry form. Please take your time and fill them out as thoroughly as possible. The more information you are able to provide in your intake forms, the less likely it is that your new provider will need to request additional appointments before coming up with a treatment plan.  If you are having any difficulty filling out the intake forms, please feel free to call our office at 360-305-3275, ext. 4 with any questions.

As soon as we receive these forms, we will contact you to discuss scheduling your intake appointments.

 

Scheduling Your Intake:

Once we receive your paperwork and confirm that you are next on the list to schedule, we will call you to schedule a series of three appointments:

• 1st Appointment: Parent/Guardian Intake (~60-90 minutes)
  • Your first appointment will be scheduled with just the parents/guardians of the patient. The clinician will meet with the parents/guardians to discuss the child’s history, current struggles, and to learn more about your concerns for the client. If you feel like the clinician will not be a good fit for your family, you do not need to move forward with further appointments after this meeting.
• 2nd Appointment: Patient Intake (~50-60 minutes)
  • The second appointment will be scheduled for the child to meet one-on-one with the clinician (or with a parent/guardian if they are nervous about going in alone) to provide their own perspective on what they are currently struggling with and to give “their side of the story.” This is also an opportunity for the clinician and patient to get to know each other and make sure they’ll be a good fit!
• 3rd Appointment: Feedback Session (~50-60 minutes)
  • Parents/guardians and patient all meet with the clinician together for a feedback session, where the clinician will offer recommendations and discuss a potential treatment plan. If everyone agrees to move forward with more sessions, the clinician will generally send the family to our front office to schedule their next appointment(s).

In some cases, the clinician may request additional appointments with either the patient or parent/guardian if they feel they need more information before proceeding with the feedback session. 

 

Ongoing Treatment

If you are scheduling with a therapist: 

• After your intake appointments, your therapist will most likely ask you to schedule ongoing weekly therapy sessions. Some clients may switch to less frequent appointments over time, but starting off with a consistent weekly schedule allows us to be more helpful to you as quickly as possible.
• We will do our best to find availability on the therapist’s schedule that works with your needs, but please remember that since all of our clients are children and adolescents, we’re not able to get every kid an after-school time slot! 

If you are scheduling with a psychiatrist: 

• If your clinician is prescribing medication, you will likely be asked to schedule a follow-up appointment for 1-3 months out. You may always request to schedule appointments sooner than planned if you have any questions or concerns or if you are hoping to make any medication changes. 
• If your clinician is prescribing any controlled substances for the patient (such as stimulant medication for ADHD), the patient will always need to be seen in person at least every 3 months in order for the clinician to keep prescribing that medication, per US federal law. 

 

Billing and Insurance Information

If you have one of the following insurances, we are considered an in-network provider and will bill your insurance directly.

• Regence
• Premera
• HMA
• Uniform
• Lifewise
• Kaiser Permanente
• Blue Cross Blue Shield 

If you have any other insurance, then you will be responsible for full payment at the time of service. At the end of each visit, we will provide a visit statement that you may submit to your insurance company, and we recommend calling your insurance to see if they can reimburse you directly. 

We do not bill Molina or accept Medicaid coupons for Psychiatry & Psychotherapy services. If Medicaid/Molina/DSHS is your insurance carrier, then you are responsible for full payment at the time of service. 

Prior to your first appointment, please call your insurance company to make sure you understand what your insurance plan will cover and what charges will be your responsibility. 

Questions to ask your insurance company: 

• Do I have mental and behavioral health benefits?
• What is my deductible, and has it been met yet this year?
• Am I responsible for a copay or co-insurance fee when I see a mental health provider?
• Does my plan have any limits on the number of mental/behavioral health sessions I can have per year?
• How much does my plan cover for an ‘out of network’ provider?
• Is approval required from my primary care doctor?